Shipping & Delivery
Effective Date: 10/11/2024
We are committed to delivering your gaming hardware, laptops, monitors, and graphic cards as quickly and efficiently as possible. This Shipping & Delivery Policy outlines our shipping methods, delivery times, costs, and other important details to ensure a seamless experience for our customers.
1. General Shipping Information
Shipping Coverage: We ship worldwide, including the United States, Canada, Germany, and Argentina.
Processing Time: Orders are processed within 5-12 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
2. Delivery Timeframes by Product Category
Estimated delivery times vary based on the product category, weight, and chosen shipping method:
2.1. Gaming Laptops:
Standard Shipping:
Local Deliveries: 2-4 business days
International Deliveries: 7-10 business days
Express Shipping:
Local Deliveries: 1-2 business days
International Deliveries: 3-7 business days
2.2. Gaming PCs:
Standard Shipping:
Local Deliveries: 3-5 business days
International Deliveries: 8-12 business days
Express Shipping:
Local Deliveries: 2-3 business days
International Deliveries: 4-6 business days
2.3. Gaming Chairs:
Standard Shipping:
Local Deliveries: 5-7 business days
International Deliveries: 7-15 business days
Express Shipping:
Local Deliveries: 3-4 business days
International Deliveries: 6-9 business days
2.4. Monitors and Other Gaming Hardware:
Standard Shipping:
Local Deliveries: 3-5 business days
International Deliveries: 7-10 business days
Express Shipping:
Local Deliveries: 2-3 business days
International Deliveries: 4-6 business days
Delivery times are approximate and may be affected by unforeseen circumstances, such as customs delays or extreme weather conditions.
3. Shipping Costs
Shipping costs depend on the delivery location, order weight, and selected shipping method. Detailed shipping fees will be displayed at checkout before confirming your order.
Standard Shipping: $5-$50, depending on weight and region.
Express Shipping: $20-$100, depending on weight and region.
Free Shipping: Available for orders above $200 within eligible regions (e.g., United States, Canada).
4. Tracking Your Order
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to track your shipment in real time. If you do not receive a tracking email, please contact us at support@anessi.shop.
5. Shipping Restrictions
We aim to deliver to as many locations as possible. However, certain restrictions may apply:
We cannot ship to P.O. boxes, APO/FPO addresses, or restricted regions.
Hazardous materials or oversized items may have special shipping requirements or restrictions.
6. Failed Deliveries and Incorrect Addresses
To avoid delays, please ensure your shipping address is accurate. Anessi is not responsible for:
Delays caused by incorrect or incomplete address information.
Additional shipping fees for re-delivery due to customer error.
If a delivery fails due to an incorrect address or unavailability, please contact us promptly at support@anessi.shop.
7. Damaged or Missing Items
7.1. Damaged Items:
If your order arrives damaged, contact us immediately at support@anessi.shop with photos of the damaged items and packaging. We will investigate and provide a replacement or refund as appropriate.
7.2. Missing Items:
If an item is missing from your order, notify us within 7 days of receiving the package. We will work to resolve the issue promptly.
8. Customs and Duties
For international orders, customs fees, taxes, and import duties may apply. These charges are the responsibility of the customer and will vary based on the destination country. Contact your local customs office for details.
9. Changes to This Policy
We may update this Shipping & Delivery Policy to reflect changes in our shipping practices or legal requirements. The effective date at the top of this document will be updated accordingly. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Shipping & Delivery Policy, please contact us