Payments Policy
Payment Policy for Anessi
Effective Date: 16/04/2023
At Anessi, we offer multiple secure and convenient payment options to ensure a seamless shopping experience. This Payment Policy outlines the accepted payment methods, processing times, and important details regarding transactions with us.
1. Accepted Payment Methods
We accept the following payment methods:
1.1. Cryptocurrency
USDT (Tether)
Bitcoin (BTC)
1.2. Credit and Debit Cards
Visa
MasterCard
American Express
1.3. Money Transfer Services
Western Union
MoneyGram
1.4. Digital Payment Platforms
PayPal
1.5. Bank Transfers
Bank transfer details will be provided during checkout for applicable orders.
2. Payment Processing
Cryptocurrency Payments: Payments made via cryptocurrency are processed instantly upon confirmation on the blockchain network. Cryptocurrency payments are non-refundable once completed, so please double-check transaction details before proceeding.
Credit and Debit Cards: Card payments are processed securely through our payment gateway and typically take a few seconds to complete.
Western Union and MoneyGram: Payments made via these services may take 2-6 Hours to process. Once the payment is confirmed, your order will be processed.
PayPal: Payments via PayPal are processed instantly. Ensure that your PayPal account is verified to avoid delays.
Bank Transfers: Bank transfers may take 1-5 business days to reflect in our account. Please include your order number as a reference to expedite the process.
3. Currency and Conversion Fees
All payments are processed in USD. If you are paying in a different currency, your payment provider may apply conversion fees or exchange rates. Anessi is not responsible for any additional charges incurred due to currency conversion.
4. Payment Security
We prioritize the security of your payment information and employ industry-standard measures, including:
SSL encryption for online transactions.
PCI DSS compliance for handling card payments.
Secure cryptocurrency wallets for crypto transactions.
Your payment details are never stored on our servers.
5. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. If you do not receive a confirmation within 24 hours, please contact us at Support@anessi.shop.
6. Payment Issues and Disputes
If a payment fails or is flagged as suspicious, your order may be delayed or canceled. Contact your payment provider or our support team for assistance.
For disputes related to PayPal or credit card transactions, please follow the resolution process outlined by your payment provider.
7. Refunds and Cancellations
Refund eligibility and processing times vary based on the payment method used. Refer to our Return & Refund Policy for detailed information.
Cryptocurrency payments are non-refundable due to the nature of blockchain transactions.