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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your gaming products authentic and of high quality?

Yes, we guarantee that all our products are 100% authentic and sourced from trusted brands to ensure the best quality for our customers.

Do you offer international shipping?

Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location.

Can I pay with cryptocurrency like USDT?

Absolutely! We accept payments via USDT for a seamless and secure transaction.

Do your products come with a warranty?

Yes, all our products come with a manufacturer’s warranty. Warranty details are provided on the product page or during checkout.

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How can I track my order?

Once your order is shipped, we will provide you with a tracking number to monitor your package's journey.

What is your return and refund policy?

We offer a hassle-free return policy for defective or damaged products. Returns must be initiated within 30 days of delivery. For more details, visit our Return Policy page.

Can I pay with cryptocurrency like USDT, BITCOIN ..?

We offer worldwide shipping! You can have your order delivered to most countries. Simply enter your shipping address at checkout to confirm availability and calculate shipping fees for your location.

Will I receive the same product that I see in the picture?

Yes, absolutely! The product you receive will be exactly as shown in the pictures and described in the product details. If you have any concerns, our customer support team is here to help.

Where can I view my sales receipt?

Once your purchase is complete, your sales receipt will be sent to your email. You can also view and download it from your account under the "Order History" section.

How can I return an item?

To return an item, please contact our customer support team within 30 days of receiving your order. We will guide you through the process and provide a return label if applicable. Ensure the item is in its original packaging and condition. For more details, refer to our Return Policy page.

Will you restock items indicated as “out of stock?”

Yes, we aim to restock popular items as quickly as possible. However, when restocked, prices may be adjusted to reflect the current market value or return to their original pricing. Be sure to subscribe to restock notifications on the product page to stay updated!

Where can I ship my order?

We offer worldwide shipping! You can have your order delivered to most countries. Simply enter your shipping address at checkout to confirm availability and calculate shipping fees for your location.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Email Us

    Support@anessi.shop
    Marketing@anessi.shop
    sales@anessi.shop
    orderfulfillment@anessi.shop

    Live Chat

    Live Chat

    Call Us

    +44-7838206751